OUR STORES

VISIT OUR Afzal Chappal Maker And Boot House

Chakdara Gulabad Lower Dir, Chakdara Fort, Pakistan

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I place a custom order for my specific shoe size or design?

Yes, absolutely. We specialize in custom handmade footwear. If you have a specific size, wide-foot requirement, or design request, you can contact us directly on WhatsApp with your foot measurements or reference pictures.

Do you deliver across Pakistan, and how long does it take?

Yes, we deliver nationwide. Ready-made stock is usually delivered within 3 to 5 working days. For custom-stitched orders, please allow 5 to 7 days as each pair is carefully handmade by our artisans.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for all standard orders across Pakistan. For special customized designs, a small advance payment may be required via JazzCash, EasyPaisa, or bank transfer.

Are all your chappals and boots made from genuine leather?

Yes, 100%. We use premium genuine leather, high-grade tyre soles, and sturdy hand-stitching to ensure long-lasting comfort, durability, and traditional elegance.

What if the shoe doesn't fit properly after delivery?

We offer hassle-free size exchanges. If your pair doesn't fit comfortably, contact our customer support on WhatsApp within 3 days of receiving your parcel, and we will arrange an exchange for the correct size.

Can I visit your physical shop to try on shoes?

Yes, you are always welcome! You can visit Afzal Chapal Maker & Boot House (ACM Shoes) at Mashaal Plaza, G.T. Road. For location assistance, call us at 0346-8005533 or 0300-9323107.

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